HUBL filters inside Email Templates

Developer Support CMS Development
1

I am trying to use the HUBL filters inside transaction emails and they are not working

2

Hey, @SKiran7 :waving_hand: It’s challenging for the community to help troubleshoot without more information.

Here’s what I’d include:

  • The specific HubL filters you are trying to use
  • A snippet of your code showing your implementation
  • What you expect to happen vs. what is actually happening

Thanks! — Jaycee

3

@Jaycee_Lewis I am trying to send a transaction email once the based on some status after ticket gets created using workflow

  1. I have filed on the ticket object Order Data(type: MultiLineText,id:order_data). I am saving the JSON data on the field

{"orderNumber":"123456","orderTotal":"$123.24"}​

on the email template i am trying to access the above value using HUBL and using the filter `fromjson`

{% set orderObject=ticket.order_data|fromjson } and using the orderObject inside the template to display the values

<p>{{orderObject.orderNumber}}<p>
<p>{{orderObject.orderTotal}}</p>

but i only see the empty values.

4

@Jaycee_Lewis any update on this issue?

5

Hey, @SKiran7 Please see this documentation. “Please note: you can apply HubL filters to personalization tokens, such as contact and company tokens, on HubSpot CMS and blog pages, but not in emails.”