HTTP 500 on calendar events (GET) endpoint

Developer Support APIs & Integrations
1

When paginating through the calendar events endpoint, I am receiving HTTP 500. It seems to happen right after I am accessing entries after the offset is 10000 or more.
Already saw it happen in multiple portals.

Is there a workaround, or is it something that could be fixed?

2

Hey, @RichardFr :waving_hand: Is this issue persisting? If so, are you getting any additional error logs or details? I can take this to my internal resources, and they’ll likely request additional information to try to reproduce the issue on their end.

Thank you! — Jaycee

3

Hi @Jaycee_Lewis ,

Yes, I can give you the error message:

data: {
 status: 'error',
 message: 'internal error',
 correlationId: 'f4d4725a-b1c1-4f29-8725-0cb4c431ecd2'
 }

I think the best clue I can give you is what I wrote above: the problem seems to be the ability to paginate after 10000 entries. The error immediately and consistently apprears when I set the offset parameter to 10000.

4

Hi @Jaycee_Lewis , is there any update on this issue?