I noticed that the download of a Document is not tracked on the reports. I suppose that some Contacts could just download the…

Hi @GiovanniCunico , At this time it is not possible to see if someone downloaded the plan, only that they opened and viewed …

Hi HubSpot team/Joshh - how is this resolved? This is such a simple and critical requirement. How about: 1) offer ability t…

I agree, seems crazy you don’t have a way to tell me if a contact downloaded a document. If the document itself is being down…

Completely agree. This is a mad setup.

How is this not a feature, this is a must add element. Can’t they track how many people click on the download link?

I fully agree. This seems like a feasbile feature that would make our life much easier. Hubspot contains a lot of business re…

I full agree, you would think that HubSpot could at least report on document activities and enable us to use them as an enrol…

We have recently designed CloudFiles as an enhancement over HubSpot documents that lets you track engagement on your files. Y…

How you know if a Document has been downloaded by a Contact?

JSaul2 January 27, 2023, 2:58pm 10

How is this not supported?

If the user has our HS tracking cookie, just record it as a contact activity.

This seems obvious to anyone in marketing, why is it not supported?

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