# How to troubleshoot API error "api key does not exist"

**URL:** <https://community.hubspot.com/t/how-to-troubleshoot-api-error-api-key-does-not-exist/122918>\
**Category:** APIs & Integrations\
**Tags:** free\
**Created:** [December 21, 2024, 12:43am UTC](https://community.hubspot.com/t/how-to-troubleshoot-api-error-api-key-does-not-exist/122918 "2024-12-21T00:43:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MMyers8](https://avatars.discourse-cdn.com/v4/letter/m/82dd89/32.png) [@MMyers8](https://community.hubspot.com/u/MMyers8)\
**Post date:** [December 21, 2024, 12:43am UTC](https://community.hubspot.com/t/how-to-troubleshoot-api-error-api-key-does-not-exist/122918/1 "2024-12-21T00:43:25Z")

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Hello, I’m trying to connect my Calltolls to Hubspot but I recieved an error message when I added the hubspot API key “AIP key does not exist”.

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**Author:** ![GRajput](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/grajput/32/102020_2.png) [@GRajput](https://community.hubspot.com/u/GRajput)\
**Post date:** [December 23, 2024, 12:58pm UTC](https://community.hubspot.com/t/how-to-troubleshoot-api-error-api-key-does-not-exist/122918/2 "2024-12-23T12:58:53Z")

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Hi @MMyers8

Looks like you are using an api key that does not exist on your account. Go to pvt apps in your account and create a pvt app, give it proper scopes that are required and then use that token to hit the API endpoint.

I hope this will help you out. Please mark it as **Solution Accepted and upvote** to help another Community member.  
Thanks!