How to stop email forwarding (bcc) to Hubspot?

aczaj · March 29, 2017, 1:27pm

I am trying Hubspot and would like to know how to turn on/off bcc email forwarding from Gmail.

Thank you.

BrettLanguirand · March 30, 2017, 3:10pm

Hello @aczaj,

By unchecking the “Log in CRM” box, the BCC address will not be added to your email, and it will not log in the CRM.

This checkbox remembers your last used selection (checked or unchecked).

Brett

aczaj · April 3, 2017, 10:40pm

Thank you

Topic		Replies	Views
#'d hubspot email address BCC Gmail Sales Extension	1	1204	July 26, 2017
Logging emails in the CRM CRM crm	1	1959	August 10, 2021
BCC and forwarding not working Sales Email sales-email , contacts	12	4411	January 11, 2024
Issues with automatic BCC logging CRM contacts	2	2949	June 12, 2020
Where can I find the BCC email address to log my Outlook emails in HubSpot? CRM crm	16	40283	August 3, 2022