Hi Karsten,
thankd for your help. I want the sender of a template email you suggested to be set as support@…com, and not as my user. As I mentioned, even if that seems to be a crm / sales feature, all that I’m doing is addressed more to a consumer product. So having the sender be a generic address is important.
I can make it work form campaign and automated emails, but not here. How can I do it here? as seen in the image
