# How to send auto-reply email?

**URL:** <https://community.hubspot.com/t/how-to-send-auto-reply-email/21963>\
**Category:** Email Marketing Tool\
**Created:** [June 22, 2020, 8:38pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963 "2020-06-22T20:38:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![thomasLe](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/thomasle/32/27089_2.png) [@thomasLe](https://community.hubspot.com/u/thomasLe)\
**Post date:** [June 22, 2020, 8:38pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963/1 "2020-06-22T20:38:55Z")

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Hi, community

I am new to HubSpot and I want to send an automatic email to those who submit a form. Can anyone help me with how to do this?

Thanks!

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [June 22, 2020, 8:42pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963/2 "2020-06-22T20:42:11Z")

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Hi @thomasLe

Can you please check this

[u][https://knowledge.hubspot.com/forms/send-an-email-response-after-a-form-submission[/u]](https://knowledge.hubspot.com/forms/send-an-email-response-after-a-form-submission%5B/u%5D)

Article.

Let me know if any questions!

Thanks!

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**Author:** ![Darythe](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/darythe/32/195921_2.png) [@Darythe](https://community.hubspot.com/u/Darythe)\
**Post date:** [July 27, 2022, 7:47pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963/3 "2022-07-27T19:47:15Z")

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How can I customize the response with HTML?

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [August 1, 2022, 11:53pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963/4 "2022-08-01T23:53:09Z")

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Hi @Darythe I hope you are doing well!

Unfortunately at the moment this option is not possible, however the idea was already presented here.

I encourage you to upvote for the [idea](https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-customize-the-auto-response-email-from-a-form/idi-p/378464), so it will have more chances to be implemented in the future 🙂

Best,

Diana

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**Author:** ![Darythe](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/darythe/32/195921_2.png) [@Darythe](https://community.hubspot.com/u/Darythe)\
**Post date:** [August 2, 2022, 2:18pm UTC](https://community.hubspot.com/t/how-to-send-auto-reply-email/21963/5 "2022-08-02T14:18:26Z")

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Thank you Diana - I saw that idea but since it was specific to form submission, I thought this was a slightly different request. I appreciate the guidance and I have upvoted the idea you linked. -Darythe