How to make a contact a marketing contact if you switch off the option in the form settings

Marketing & Content Hub Email Marketing Tool
1

Hi there,

I have a form that when a lead submits it and gives us consent I would like to make a marketing consent. On the form you have the option but not every contact is going to give us consent but I still want them to be able to submit it.

Is this possible or will I need to create a workflow?

Thanks for the help in advance.

Best

2

Hi @liamkelman,

Are you asking about the option in the forms settings (Options tab)? If so, then this does not have anything to do with consent.

Marketing contact status is a billing feature: Understand marketing contacts

In other words, if you’re planning on sending the contacts who submit the form any emails (even if it’s just a follow-up email), you need to switch this option on.

If you want more control over who’s a marketing contact and who’s not ( = which contact you pay for and which one not), you can do this via workflow, yes: Set contacts as marketing

Best regards!