Hi there,
When connecting to Hubspot via the HubSpot Login and Sign in shortcut. HubSpot is always prompting to enter the password associated with our emails. Even if a first session has been opened previously and when the “remember me” box has been ticked.
That’s quite annoying, particularly as users have properly set up the solution to make it fast and secure.
The web navigators are properly configured and are not deleting details of a session during the day if the navigator is closed. This might be a change for the IT Team to do to authorise more officially the HubSpot domain on the network, I am not sure.
Anyway, I think we’re following the right process, use Chrome on Windows11, have MFA etc. but the fast connection to Hubspot is not happening.
Any thoughts on how we can improve this ?
Moderator Note: This post was reviewed for relevancy and optimized for clarity on 04/01. Thank you for your contributions to the HubSpot Community!
