How to log in when access to email for verification is lost

Smart CRM & Sales Hub Account & Settings
1

Spoiler

The domain which I used for my email to sign into Hubspot has expired and is held by a robbing domain regaistry company. Of course I forgot to change my admin address in Hubspot and my PC updated. I can’t login as it wants to send a verification to the email address that doesn’t work. I do have spreadsheets of the contacts I had in Hubspot, but some of them opted out of email contact, so I can’t set u a new account and reload as I’d be in breach of GDPR. So - how do I get my Hubspot account back?

2

Hey @Wackywheelers

In this case, the better would be to connect with HubSpot support directly. To regain access to your email account They will be able to assist you in recovering your email address.

Let me know if you have any follow-up questions.
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

3

Thank you for your reply.

Even though I have a paid for account for my company, the account I have lost access to is for a club, so is a free one. I didn’t think you could get support for a free account?

4

@Wackywheelers

Yes you can recover your free account also here is the link for your help: Recover your inactive HubSpot account.

Let me know if you have any follow-up questions.
If my post was helpful in addressing your query, Support the community by indicating it as the solution.