Hi, how can I insert an animated gif into an email?
Hey @Brandy13 follow these steps:
1. Upload the GIF file to your File Manager
2. Add an image module to your email template
3. In the email editor slect your GIF to add to this module
THe gif works in the template but not in the test email?
I’ve had this problem as well -- would love to be able to send gifs!
Hi @Krista,
Gifs are supported in HubSpot’s editors; however, they are not supported in every email client. For example, both Outlook and Gmail do not always support gifs (see articles below):
- How to Create & Add an Animated GIF to an Email - Litmus
- Issues with GIFs in Outlook: How to Get your GIF Playing | Crossware365
- https://content.myemma.com/blog/the-case-for-gifs-in-email
Thank you,
Jenny
Hello-I’ve followed all the steps as outlined, but am still receiving a broken link. Any ideas? Thanks!
Are there any file parameters for GIFs?
Hi. I just had this problem and thought I would share at least the solution that worked for me. When you go to insert the photo (GIF) instead of selecting “upload files” select “from URL” and then link the GIF you want. You can create a link to your GIF a bunch of different ways, I used Giphy (It’s free).
Thank you!!