Hi, @patroqueeet.
I’ll look into this. Could you share your app ID and the scopes you are currently requiring?
I’ve learned that @tilly helped you uncover the issue directly.
Here are links to the most updated OAuth documentation (mentions scopes) and the older but still relevant scopes documentation.
For others reading this, make sure to add the conversations.visitor_identification.tokens.create scope in your app definition’s Auth tab, as shown below:
