In HubSpot, I’m unable to create a negative dollar amount or quantity on a line item. For example, if a deal has already been won but I need to issue a credit or remove a part, how can I process that as a Change Order?
Is there a recommended way to create a new deal, quote, or change order that reflects a removed or credited part, since negative quantities or values aren’t allowed?
Any best practices or workflow suggestions would be appreciated.
Hey @JRIMPS - thanks for posting in the Community!
While we wait for others to post some context here, I’d like to highlight this Community thread on best practices for Change Orders! There are some suggestions with context that may be helpful here!
Shane, Senior Community Moderator
Hey @RSM32 and Happy Friday!
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Bérangère