How to escape single quote and double quote when programmatically set default value of a token

Developer Support APIs & Integrations
1

Hello Team,

I have a question. We use API /content/api/v2/templates to push marketing emails to Hubspot. And when constructing the email, We replace some content with tokens to load personalized content. We inject the token using {{ personalization_token(‘${hubObjectType}.${p13nToken}’, ‘${originalText.replace(/\n/g, ‘<br>’).replace(/([’"])/g, ‘\\$1’).trim()}‘)’) }}, so that the originalText will display when the token isn’t available. But it seems HubSpot can’t correctly recognize the token when originalText contains single quotes (‘) or double quotes (’'). We’ve tried some escape methods (e.g., using HTML codes for ‘ and ", javascript string replacement), but none work in all cases. Is there a reliable way to safely escape single quotes and double quotes for this case? Thank you.

Yizhu

2

Hi @YQin, I hope that you are well!
Thanks for asking the Community!
I’d like to invite a couple of subject matter experts to this conversation: Hi @Indra, @Syeda_Fatima and @stefen do you have suggestions to help @YQin, please?
Thanks so much and have a great day!
Best,
Bérangère

3

Hi @Indra @stefen and others, wondering if you have any tips here?

Basically, we cannot include an apostrophe or quotation marks in the default value for personalization_token when pushing the source content using the `/content/api/v2/templates` endpoint.
It seems there should be a way to escape these characters.

Thanks!

4

Hi @EJCHO and welcome, we are so glad to have you here!
Thanks for asking the Community and thanks for your patience!
I have found similar posts that might help you:
- The solution from @andreaska on this post “Insert Personalization tokens in quotes”
- The solution from @DavidFJones on this post “Compare personalization_token value”
Thanks and Happy Holidays! :snowman:
Best,
Bérangère