How to Create Folders for Each Client Within Conversations Inbox

Smart CRM & Sales Hub CRM
2

Hi @ETvelia,

This is unfortunately not possible at this stage and I’m not aware of any workarounds as the filtered views are too rigid to work here.

You could however request this in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand.

Have a great day!