Hello! I am looking to create a folder for each client in my conversations inbox. I know we cannot directly do that - but I am wondering if anyone has a workaround? I need the folks in this inbox to be able to move emails regarding specific clients into their given folders. Please let me know if you have any tips!
Hi @ETvelia,
This is unfortunately not possible at this stage and I’m not aware of any workarounds as the filtered views are too rigid to work here.
You could however request this in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand.
Have a great day!