# How to create contacts with multiple 'categories'

**URL:** <https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365>\
**Category:** CRM\
**Tags:** crm, free, contacts, how-to, starter\
**Created:** [January 18, 2021, 4:30pm UTC](https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365 "2021-01-18T16:30:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![A\_Clarke](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/a_clarke/32/44643_2.png) [@A\_Clarke](https://community.hubspot.com/u/A_Clarke)\
**Post date:** [January 18, 2021, 4:30pm UTC](https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365/1 "2021-01-18T16:30:02Z")

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Hello,

I work for a small charity. Sales is something not familar/natural to us, but we are using Hubspot for its CRM.

Would someone be able to clarifty how a contact could be listed in the CRM as multiple (what I would usually call) categories? For example, a contact is both a person we would want listed as someone related to Cycling and also a Volunteer. I see multiple Categories cannot be added to a contact. Would I use Groups?

Many thanks.

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**Author:** ![rikkilear](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rikkilear/32/14386_2.png) [@rikkilear](https://community.hubspot.com/u/rikkilear)\
**Post date:** [January 18, 2021, 6:07pm UTC](https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365/2 "2021-01-18T18:07:51Z")

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Could you use a custom field and allow mutli-section options?

What would you do with the information? That would help me answer the above for you.

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**Author:** ![GuyTaylor](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/guytaylor/32/106342_2.png) [@GuyTaylor](https://community.hubspot.com/u/GuyTaylor)\
**Post date:** [January 18, 2021, 8:18pm UTC](https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365/3 "2021-01-18T20:18:12Z")

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Hi [@A\_Clarke](https://community.hubspot.com/t5/user/viewprofilepage/user-id/159670), a good question.  
Creating a custom property like a multiple option drop down (as suggeted by @rikkilear) is the best way to go. Here is a article that walks you thru [setting up a custom property](https://blog.hubspot.com/customers/using-custom-properties-in-hubspot-crm).  
As a secondary option you could try [HubTags](https://community.hubspot.com/t5/CRM/Tag-HubSpot-Contacts-Beta/m-p/366054/highlight/true#M121673) - a chrome extension that makes tagging/filtering contacts more visual. Image below:

 ![36638i0175BE9E77570312.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/4/74d6e94723614ec224a823412b5ff330f3639119.png)

Guy Taylor | [linkedhub.io](http://linkedhub.io)

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<div class="post-metadata">

**Author:** ![A\_Clarke](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/a_clarke/32/44643_2.png) [@A\_Clarke](https://community.hubspot.com/u/A_Clarke)\
**Post date:** [January 19, 2021, 10:44am UTC](https://community.hubspot.com/t/how-to-create-contacts-with-multiple-categories/30365/4 "2021-01-19T10:44:03Z")

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@rikkilear Thank you both!