How to copy the value of a sensitive property to a non-sensitive property?

Service Hub Tickets & Conversations
1

I have two Single-Line text properties—one is sensitive and the other is non-sensitive. I created a workflow to copy the value from the sensitive property to the non-sensitive property. It works for the date-time picker but not for the Single-Line text property. Can anyone suggest how I can make this work?

Thanks.

2

Hey @KPadhiyar it’s against HubSpot’s TOS to store sensitve data in a non-sensitive property. So I would imagine this feature is intentionally disabled.