Hello,
I’m trying to change the email that pops up by default when we send an email to a contact in a Ticket. It needs to come from a general support email, but it always auto-populates with the wrong one, so we need to change it manually, which of course leaves plenty of room for error.
Hey @DGreer1,
It sounds like you might be after this new feature that’s in Public Beta now, but due to be released on 15th November.
Default From address for CRM Email
Full detail at the link, but your Super Admin should be able to sign you up to the Public Beta straight away!
That is exactly it, thank you!
