Hi @SGahlot1 ,
As indicated in the knowledge base, rotate owners is designed to distribute leads evenly between owners.
Since the article says “Only records without existing owners will be assigned,” you should not be rotating records between the same owner property twice in the same workflow like this.
Instead, you should probably clear the contact owner property before you rotate owners, like this:
If you need to have the record owned by two people at the same time, then you will need a custom property with the HubSpot user field type for the second owner. For example: an SDR Owner property. Then you can rotate the SDR Owner Property, clear the Contact Owner Property, and run the branching logic for the Contact Owner Property.
So in this example, the first “Rotate Owners” sets the SDR Owner Property.
And the one after the branch sets the contact owner to the A/E.