Hi all, is there a way to add a line item in an order? I can see it in the right panel but i catn add.
Ive tried to add a line in the initial deal and then add an order, but again, the line item wont show in the created order.
Any help?
Thanks
Hey @VVasileiou3
Currently, it is not possible to add line items directly to an order after the order has been created in HubSpot.
You can add line items to deals, quotes, invoices, and other objects by using the right panel in the Line Items section, but for orders, the association must exist before the order is created.
‘‘Ive tried to add a line in the initial deal and then add an order, but again, the line item wont show in the created order’’.
Is what you re saying something different? im in a deal, a add a line and then i add an order. The created order, has an association with the deal, as it should. But stil the line item wont appear
Hi @VVasileiou3 and Happy Friday!
Thanks for reaching out to the HubSpot Community!
- Are you using HubSpot Orders (Commerce Hub) or just Deals/Line Items?
- Did you add line items to the deal before creating the order, expecting them to transfer automatically?
- Can you share a screenshot? Then we can see any error messages when adding or transferring line items or where you are editing it.
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.
When looking at this article “Create and manage orders”, I can see that it is not possible to add line items when creating orders manually.
Now, let’s check with our Top Experts: Hi @Shubham_Sharma, @franksteiner79 and @karstenkoehler do you have any insights to share to help @VVasileiou3, please?
Have a lovely weekend and thanks so much!
Bérangère
Hi @VVasileiou3 and thanks for the screenshots!
As @Shubham_Sharma mentioned on this thread, it is not possible to add line items when creating orders manually.
For new feature suggestions, I’d recommend first to search and check if this idea is already present on our Ideas Forum here. If you find a similar idea, give it an upvote and share your unique use case in the comments.
If the idea doesn’t exist already, please consider posting and creating a new Idea on our Ideas Forum here.
Now, let’s check with our Top Experts: Hi @danmoyle, @RSchweighart and @HubDoPete can you think of another way to add the line item to the order to help @VVasileiou3, please?
Have a great weekend and thanks so much for your help!
Bérangère
I have the same issue, I don’t know how to get the Line Item card on the Order Form populated.
I created a deal, added al ine item, THEN created an order and associated it to the deal but still the line item card on the order form remains empty.
I must be missing something, how can’t we directly link a product or item to an actual order?
it seems you cant, aparrently.
Also have in mind this: ive discovered that if you make a mention, in a note, the mentioned person will not get a notification. You have to make the mention in a comment below.
There were many times that the mentioned person insisted that he never got a notification. So ive seen it in my own eyes.
Imagine missing notifications in orders… it was a disaster. So have it in mind
Hello @BérangèreL ,
I’ve read your comments on the Line-Items <> Orders issue that @VVasileiou3 asked about.
Do you know if there’s an option to add a product/line-item to an order using an API.
I’m working with a customer who sells online, using WooCommerce on WordPress. I want to manage all the products in HubSpot, and also show purchases associated with clients.
What is the best way to do that?
Thank you very much
Hi @OAskarov
At the moment, HubSpot doesn’t let you add or edit line items on Orders in the UI after the order is created. The line item editor is available on deals, quotes, invoices, payment links, subscriptions, etc., but not on orders.
Via the API, you can work with order–line item associations (i.e., create line items and associate them to existing orders), but there isn’t a simple, fully supported UI/flow for managing order line items after creation. In practice, the most reliable pattern is still to attach line items at the time the order is created.
For WooCommerce-style integrations, the common approach looks like this:
Sync purchases as Deals
Sync products as HubSpot Products
Attach Line Items to the Deal and use that as your main commercial record
If you truly need Orders as well, have your custom integration create the Order and its associated line items together (in the same flow), rather than trying to “add a product to an existing order” later
This behavior is a known limitation of the current Orders implementation, so it’s worth upvoting or adding an idea in the Ideas Forum if you need richer line item handling directly on Orders.
Hope that helps!
Best,
Victor