# How secure is the data on a free account?

**URL:** <https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249>\
**Category:** Lead Capture Tools\
**Created:** [April 21, 2020, 10:37am UTC](https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249 "2020-04-21T10:37:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Posturide](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/posturide/32/74736_2.png) [@Posturide](https://community.hubspot.com/u/Posturide)\
**Post date:** [April 21, 2020, 10:37am UTC](https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249/1 "2020-04-21T10:37:18Z")

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If I create a form to capture & keep on file personal details, how secure is that data, does it meet guidelines?

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**Author:** ![Tnichs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tnichs/32/2829_2.png) [@Tnichs](https://community.hubspot.com/u/Tnichs)\
**Post date:** [April 21, 2020, 11:17am UTC](https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249/2 "2020-04-21T11:17:19Z")

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Hi,

HubSpot security is robust irrespective of whether you’re on a free plan or paid.

Here’s their webpage that give you more details. [HubSpot Security Program](https://www.hubspot.com/security)

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**Author:** ![Posturide](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/posturide/32/74736_2.png) [@Posturide](https://community.hubspot.com/u/Posturide)\
**Post date:** [April 21, 2020, 11:44am UTC](https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249/3 "2020-04-21T11:44:54Z")

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Thanks Trevor. Excuse my lack of knowledge in these areas, but is there anything I’m able to quote my clients in terms of the type/level etc of where and how their personal data will be stored? If someone asked me I would have no clue what to say :-/!  
Thank you

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**Author:** ![Tnichs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tnichs/32/2829_2.png) [@Tnichs](https://community.hubspot.com/u/Tnichs)\
**Post date:** [April 21, 2020, 11:50am UTC](https://community.hubspot.com/t/how-secure-is-the-data-on-a-free-account/20249/4 "2020-04-21T11:50:41Z")

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Hi, generally all the security questions that your clients will ask will be covered on [HubSpot Security Program](http://hubspot.com/security). It goes into quite a bit of detail. I find that talking clients through that page will often satisfy their questions, but if not, I then put their query directly to HubSpot.