Hi,
Our company has a use case of sending transactional emails and would like to know is there are any limitations on the number of emails that can be sent in a day or a month or if any other such limitations that applies internally or externally.
Hey @Paul_Jo
For transactional emails, the limitations depend on whether your HubSpot subscription includes marketing contacts:
If your subscription does include marketing contacts:
There are no specified limits on the number of transactional emails you can send.
These emails do not count toward your monthly email send limit.
If your subscription does not include marketing contacts:
Transactional emails will count toward your monthly email send limit.
The specific monthly email send limit is associated with your HubSpot account and can be found in the Product and Services Catalog.
For more information on email send limits, you can check the HubSpot Knowledge Base.