Hi @davidfinocchiaro and welcome, it’s a pleasure to have you here!
Great question, thanks for asking the Community!
To add to what @karstenkoehler shared (thank you!), I’ve found these similar threads that might help:
- "Marketing Contact Status" Property Workflow - #5 by karstenkoehler
- Re-engagement Workflow for Non-Marketing Contacts Who Missed Email Sends - #2 by karstenkoehler
- Setting contacts as non-marketing immediately - #2 by karstenkoehler
This article can also be handy “Understand marketing contacts billing”.
I’d love to hear from our Top Experts: Hi @danmoyle and @Josh do you have best practices to share or other suggestions, please?
Thanks so much and have a lovely weekend!
Bérangère