How do I update my communication preferences for marketing emails received from Hubspot?

Service Hub Knowledge Base Tool
1

I guess it must be in my personal settings somewhere… help!

It’s for emails from the Hubspot Team.

2

Hi Alison,

Have you tried clicking the manage preferences link at the bottom of any HubSpot email? I’ve attached an example of the last HubSpot team email I received. It does not have to be an email from the HubSpot Team, it can be any of their marketing emails.

Please let me know if this doesn’t work for you.

Kind Regards

Amy-Louise

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3

Unfortunately, I don’t have any Hubspot Team emails. It looks as if I’ve never received any. I’m trying to subscribe but I can’t work out where that’s possible from.

4

Are you able to share the URL for “Manage preferences” with me, please? Is it generic?

5

Have you signed up for any emails?

Try this and then you can hit the button at the bottom of the first email you receive. Unfortunately the manage email preferences URL is specific to the receiver of the email.

Kind Regards

Amy-Louise

6

Thanks! I’ll give that a whirl!

7

Great! Please let me know if that worked. :slightly_smiling_face:

8

It worked! Thank you so much!

When I received my first email from Hubspot I was able to jump into my preferences and choose the emails to receive.

9

Yay! So glad it worked. :slightly_smiling_face: