I was recently using the ‘New Contact by Source’ report on my marketing dashboard. Very useful report. I then added two contact filters to the report to provide me with a different view of the information. I added the contact filters ‘Lead statusis any of TRIAL CUSTOMER’ and ‘Lead status is any of Free Trial ign Up’ but I am now unable to remove these filters to take me back to the original report.
There must be a way of doing this. Any help welcome.
Thanks
Hi @Aimee,
Are you still experiencing this issue? If so, can you please clear your cache and confirm the issue occurs across multiple browsers?
If you are still experiencing the issue, can you please confirm the portal ID for the portal this is taking place in?
Thank you,
Jenny
Thanks for your suggestion, but in the end, I solved it by removing the report from the dashboard and re-adding it.
So, for those experiencing anything similar, didn’t find a way to actually remove the filters, but removed the whole report from the dashboard (Actions > Remove from dashboard) and then went to ‘Add report’ button at the top of the page and added the report again. It re-appeared without the filters.
