How do I re-enroll in a sequence if there was an error?

Marketing & Content Hub Email Deliverability
1

Hi all,

I had some problems with my emaill adress which caused every account in the sequence to be get an error.

How do I re-enroll them all at the stage they were in?

Or even to re-enroll in a new sequence at that point but in bulk - seperated by where they failed.

Thanks

2

Hi @JCesman,

As far as I know, there isn’t any way to do this automatically or in bulk. You would have to check where a contact left the sequence and manually re-add them where they left:

karstenkoehler_0-1684144833595.png
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(Don’t shoot the messenger.)

Best regards!

3

Thaanks for the reply! Really hoping you are wrong but will have to make do.
Is there no way of csv import or export?

4

Hi @JCesman,

I’d be a bad community member if this was an option and I didn’t point it out. Unfortunately not, no.

Best regards

5

Okay thanks for your help!