Hello all
We want to follow up our warrantee in hubspot but only started a few years ago in hubspot so not all of our deals are in hubspot, but our products are though.
So how can I link a ticket to a product ?
I don’t find any relation nor possibility to use association labels between these two objects which is very strange in a relational data environment.
Many thx for any feedback
Sure other people experience the same issue
Hey @JVanpachtenbe, thank you for posting in our Community!
Here are a few workarounds you can try. You can create a custom property for tickets to store product details and manually update this property for each ticket. If you have a Professional or Enterprise subscription, using workflows to automate this process can save time. Alternatively, if you have access to custom objects, you can create a custom object for products and associate these directly with tickets. For more advanced needs, using HubSpot’s API to create custom associations between products and tickets is another option.
I hope this information helps,
Pam
Hi Pam
Thx a lot, I thought it was not possible to create associations between products and tickets ?
That this is limited to only a few objects?
Thy
Jeffrey