When we use api to create a ticket, the kwargs is contain json string, so we want custom a property to store the json string, but how can we achieve ?
Hey @zosionlee,
When looking to store JSON string to a custom property, you can do the following:
1. Create a custom property with ‘Multi-line text’ field type
2. Escaped the json string e.g.
{name: \"John\", age: 31, city: \"New York\"};
3. Send the escaped json string as the value e.g.
[
{
"name": "subject",
"value": "feb test ticket"
},
{
"name": "content",
"value": "Here are the details of the ticket."
},
{
"name": "hs_pipeline",
"value": "0"
},
{
"name": "hs_pipeline_stage",
"value": "1"
},
{
"name": "testtostorejsonstring",
"value": "{name: \"John\", age: 31, city: \"New York\"};"
}
]
I have tested it out and it works. Let me know if this works for you!
Thand you