How can I reduce Gmail login verification every time in HubSpot?

Smart CRM & Sales Hub Account & Settings
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I use Hubspot on my Gmail to track opens, but it constantly asks me to log in and verify almost every day. Is this normal? or can I at least stop or reduce the verification every single time?

Running on a Chromebook with the Chrome browser and the HubSpot extension.

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Hi @Damosplat and welcome, it’s a pleasure to have you here!

Thanks for reaching out to the HubSpot Community!

So, to clarify, daily verification is not expected if Chrome can retain the HubSpot session. HubSpot prompts for verification when it does not recognize the browser or when cookies have been cleared.

Try these steps on the Chromebook:

  1. During login, select “Don’t ask me again on this computer” or “Remember me.” This should suppress login confirmations for up to 30 days.
  2. In Chrome, ensure cookies are allowed, especially for HubSpot and related domains. Blocking or regularly deleting cookies can cause repeated verification.
  3. Check whether Chrome is set to clear cookies/site data when closing, or whether Chromebook management policies are clearing browser data.
  4. Temporarily disable privacy extensions, ad blockers, or tracking protection, then test again. These can prevent the HubSpot authentication cookies from being saved.
  5. Test in an Incognito window. If the issue disappears there, disable Chrome extensions one at a time to identify the conflict.
  6. Make sure the HubSpot Sales Chrome extension is updated and that the correct Gmail and HubSpot accounts are selected. The extension’s settings include the active HubSpot account.

Here are similar topics that can help you:

If it still happens every day after cookies and extensions are checked, could you please capture the extension version, Chrome version, timestamps, and whether cookies are being cleared, and I’ll look into this further.

Here are some resources

Also, I’d love to hear from our Top Experts: Hi @danmoyle, @rebeccatravels and @Josh do you have additional suggestions, please?

Thanks so much and enjoy the day!

Bérangère

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Welcome to the Community @Damosplat. It can be frustrating, signing in everyday. I used to have this issue when using Outlook. But it’s not common when I’m a Google workspace user. I wish I had a solution for you. I’d follow the advice from @Berangere for sure.

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Hi @Damosplat

HubSpot does not normally require daily login verification if the browser retains the user’s session. Repeated verification may occur due to cleared cookies, browser settings, or conflicting extensions. Users can select “Remember me,” allow HubSpot cookies, check Chrome’s privacy settings, and update the HubSpot extension. If the issue persists, they can contact HubSpot Support for further assistance.

I hope this helps you out. Please mark it as Solution Accepted and Like to help another Community member.
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Thanks!