How can I manage Partner seats in HubSpot after the new UI?

Smart CRM & Sales Hub Account & Settings
1

Since the new UI the link to our partner portal has disappeared and following the links in the knowledge articles gives an ‘error’. Anyone with the solution to manage the partner seats?

2

Hi @MRediers,

The UI hasn’t removed the partner tools, see here:

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Two explanations are more likely:

  • You do not have access to the partner tools. Check with a super admin who can review your permissions. If you are a super admin, that makes the next point more likely.
  • HubSpot has sunset its solution provider program, see here: 2026 Entry and Tiers Policy for HubSpot Solutions Partners - if you were previously a solutions provider and did not meet the eligibility criteria for being a HubSpot partner, that explains why you’re not seeing those options anymore.

Best regards