When a customer of ours submits a ticket via a form on our website, is there any way for them to check the status of that tic…

We have had the same discussion here: https://community.hubspot.com/t5/HubSpot-Ideas/Customer-portal-for-Tickets/idi-p/19409…

Hello! I see that the request is very old and it is sad that the HS hasn’t solution for this. Maybe someone will find a use…

Yes, there are a few ways for customers to check the status of a ticket they have submitted via a form on your website. Cust…

This was a topic of conversation during an operations meeting this week. I have seen this implemented on the majority of oth…

There was some assumption that Service Hub would at least be similar to the way HubSpot (corporate) provides support. I’d lik…

I totally agree with what others have commented on here. I think this is an important functionality to have in a ticketing sy…

How can a client check the status of their ticket?

Service Hub Tickets & Conversations

Tomold August 14, 2020, 8:59am 6

I noticed that i could view my own HubSpot tickets when reporting faults to HubSpot, i can’t believe HubSpot users can’t have the same capability with our clients?

Am i missing something in the settings menu?

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Tickets viewing system for the customers Tickets & Conversations	2	2610	September 20, 2021
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How can a client check the status of their ticket?

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