# Hotjar Integration and API serve **URL:** \ **Category:** APIs & Integrations\ **Tags:** contacts\ **Created:** [June 10, 2019, 12:56pm UTC](https://community.hubspot.com/t/hotjar-integration-and-api-serve/14717 "2019-06-10T12:56:34Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![userhub](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/userhub/32/44643_2.png) [@userhub](https://community.hubspot.com/u/userhub)\ **Post date:** [June 10, 2019, 12:56pm UTC](https://community.hubspot.com/t/hotjar-integration-and-api-serve/14717/1 "2019-06-10T12:56:34Z")
Hello, I have Hotjar integrated in my web with Hubspot. I want to synchronize the Polls information from Hotjar to HubSpot and access it by API. Is it mandatory to have contacts created with email to see the Polls information? Are the contacts created automatically when a new Poll is sent to Hubspot and update the timeline?? Thanks in advance for your support ---
**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\ **Post date:** [June 10, 2019, 6:20pm UTC](https://community.hubspot.com/t/hotjar-integration-and-api-serve/14717/2 "2019-06-10T18:20:54Z")
Welcome, @userhub. Hotjar built and supports its integration with HubSpot, so **[support@hotjar.com](mailto:support@hotjar.com)** will be your best resource for specific questions pertaining to the integration: ![Hotjar Integration.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/3d4d5685cd913ec86161a918d89e973859b4f041.png) That said, the Hotjar integration appears to sync Polls information through the [Timeline API](https://developers.hubspot.com/docs/methods/timeline/timeline-overview). **The Timeline API automatically creates contacts from new events and it is not possible to have timeline events without associated contact records.**