Hey Hubspot Community! We currently deploy hubspot chat using Google Tag Manager, is it possible to stop the chat from firin…

Hi @kvlschaefer and @Chris_AU , So here’s a pretty simple trick to hide the chat using GTM : 1. Create a javascript variable…

Hi @Chris_AU , Thank you for reaching out! I wanted to refer you to this related thread . I believe you would need to deploy …

Hi @LMeert Thanks for a great solution for hiding Live Chat on mobile devices. I have a question about it. Our HubSpot cust…

Hi @CBader , Indeed if you prevent the script to fire using this technique, you will also prevent all hubspot tracking script…

Thanks very much for the clarification and for the CSS alternative. Very helpful! Now our team will need to decide whether t…

I thought I saw how to do it. .hs-shadow-container changes to hs-shadow-container.active when you open chat. If we had a sim…

Hi Chris, Currently, the chat on mobile has no x out feature. You can reload the page all you want, but if you click into th…

Hi all, the GTM solution is neat but I think it’s way an overkill for something that should be an embedded configuration opti…

Hi @aljawo , Thank you for the feedback! Thank you for feedback. I would highly recommend you to please post this product s…

Thanks. Will do. I just wanted to continue on the same thread. Best,

Hide Or move hubspot chat on mobile

napali April 16, 2025, 12:08am 7

Our mobile website has a sticky 60px bottom booking widget. Can we modify the CSS to move the chat above the booking widget?

Topic		Replies	Views
Chat not showing on mobile devices Lead Capture Tools	3	5991	June 15, 2023
Allow Disabling or Customization of Chat Feature on Mobile Displays HubSpot Ideas conversations-inbox	22	15591	January 22, 2019
how to hide chat on mobil version CMS Development	1	1791	June 1, 2020
Live Chat Button & Chat Poisiton Tickets & Conversations starter	7	3089	December 20, 2023
Tracking on Hubspot chat with Google Tag Manager APIs & Integrations events	12	14246	August 5, 2022