# Hide email subscriptions from preferences page

**URL:** <https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137>\
**Category:** Email Marketing Tool\
**Tags:** marketing-email\
**Created:** [November 29, 2022, 10:34am UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137 "2022-11-29T10:34:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ACole48](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@ACole48](https://community.hubspot.com/u/ACole48)\
**Post date:** [November 29, 2022, 10:34am UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137/1 "2022-11-29T10:34:15Z")

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We only want to show marketing subscriptions on our preferences page. By default, contacts get enrolled in a 121 sales subscription type. We still want our contacts to get added to this subscription but we don’t want it to appear on the preferences page, can we hide it?

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [November 29, 2022, 9:46pm UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137/2 "2022-11-29T21:46:30Z")

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Hello @ACole48, happy Tuesday!

I want to invite our top experts to share their ideas on this matter, @Jnix284 @Josh any suggestions for @ACole48 matter?

Thank you,

Pam

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [November 30, 2022, 2:16am UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137/3 "2022-11-30T02:16:06Z")

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Hi @ACole48 happy to help - there isn’t currently an option to hide subscription types from the user. This is a transparency thing, if they’re signed up for a subscription type and they manage their preferences, they have to be given the option to opt-out of any subscriptions.

Here’s the [knowledge base article related to setting up subscription types](https://knowledge.hubspot.com/contacts/how-do-subscription-preferences-and-types-work#set-up-a-subscription-type).

One thing you might try is moving the 121 sales subscription type to the bottom of the list and also updating the description to make it clear what it’s for.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 30, 2022, 5:53am UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137/4 "2022-11-30T05:53:06Z")

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Hi @ACole48,

This is currently not supported in Professional subscriptions but has been [requested by a lot of other users](https://community.hubspot.com/t5/HubSpot-Ideas/Private-or-hidden-communication-subscription-type/idi-p/198937) in the HubSpot Ideas section of the community. I’d recommend you upvote the thread and leave a comment with your use case. At the moment, the product team has categorized this as “Not currently planned”.

Towards the end of the first page of that thread there is a post by [@anders\_grove](https://community.hubspot.com/t5/user/viewprofilepage/user-id/52525) about hiding a subscription type [using JavaScript](https://community.hubspot.com/t5/HubSpot-Ideas/Private-or-hidden-communication-subscription-type/idc-p/321576/highlight/true#M51736) “by force”.

Best regards!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 21, 2025, 5:07am UTC](https://community.hubspot.com/t/hide-email-subscriptions-from-preferences-page/70137/5 "2025-01-21T05:07:02Z")

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Hi @ACole48,

I have an update on this. For Marketing Hub Enterprise customers, HubSpot has introduced the ability to create email subscription visibility rules for different contact segments: [Display different email subscriptions for different contacts](https://knowledge.hubspot.com/marketing-email/create-email-subscription-visibility-rules-for-different-contact-segments)

Best regards!
