Jeffrey, I am an existing Hubspot customer. When we had our new site made 2 years ago we were advised to have the Blog set up for posting in Wordpress and not Hubspot. Should we change this?
Rob
Hey @Jeffrey I’ve heard the concept ‘Smarketing’ before. I was wondering which HubSpot sales/marketings tools should be shared / used by sales and marketing teams to collobarate. How can two teams using each half of the product work well together on the HubSpot suite?
Great question, @Anonymous. At INBOUND 2016 we introduced the Growth Stack, which is one holistic set of tools that you need to grow sales and marketing. As a result we definitely want sales and marketing to use, and collaborate, using tools within HubSpot.
For example, within the HubSpot CRM you can “@ mention” any team members that are a part of your HubSpot account and pull them in to the conversation. On the marketing side, as your writing content using Composer, you can also collaborate and review content using the same mention functionality.
As marketers generate new contacts in the database, that information can be used to score leads and then pass the most relevant ones to sales. All of the HubSpot Sales tools utilize the same database and the same information can be used in emails from reps. A great example of marketing and sales using HubSpot’s tools is eZcater. Check out their video below for how they use the tools for sales and marketing alignment.
Hello @Jeffrey, I’ve been using the CRM for some time and am just starting with HubSpot Marketing and I’m really liking the feel of them so far. One thing that I’ve noticed myself looking for more and more is advanced reporting - I noticed the new dashboards on both the Sales and Marketing sides, and I love their customizability. When I went to add new dashboard elements, I saw that some were only available with the Reporting Add-On. So my question is: is it worth it to buy the Reporting add-on when you are still using the free Marketing and Sales tools (we don’t have enough money in our budget for both)? If so, what are some best practices for using the add-on with these tools, and how have you seen other businesses leverage it to get a better handle on the effectiveness of their sales/marketing efforts? Thanks for your insight.
Hi @celina_CJ. Thanks for the question. Can you share an example of the type of reporting your looking for with the CRM, and HubSpot Marketing?
I think to answer your question though -- it depends on what you’re looking to optimize for. Are you trying to better optimize your sales process and marketing? If so, it may be better to subscribe to Sales Pro or HubSpot Marketing Basic. If your sales process is working efficiently but you need more information, then the Reporting Add-on may be a better option. I believe you can begin a trial of the Reporting Add-on for 14-days if you want to see the type of data you can get, and the value you recieve from it.
Best,
Jeffrey
Hi, I have a good question to you. I’m considering to migrate from ZohoCRM to the Hubspot CRM because it’s really free and for me, once I have no budget right now to put on it, “free” is the word of my moment. In ZohoCRM there is an option to generate a web form and use it in a website in order to register as a new lead every form submission (with all fields available in the form), but they missed an important resource: we can’t get an email notification when a new form is sent, in other words, when a new lead is created. I already missed a lot of leads and deals because of that, I mean, just because I had no time enough to log into the system and check if there are leads awaiting me. I’m a freelancer and we have to distribute our time at the best possible way, so it’s very difficult to handle that.
After browsing on the internet I visited HubSpot CRM and also I got happy to know that there is a free version, so I’m considering to migrate to HubSpot. I’ve checked the “collected forms” option that captures every form submission and create a new record in the system as a new contact. So, I have a few questions:
1. Does “collected forms” capture all form fields or just an email? In Zoho I have all form data, including first and last name, email, phone (I have a field mask to follow a pattern for phone), skype ID, subject of that contact and the message. Will HubSpot record those data or just some name and email?
2. Will I get notified when a new submission is detected?
3. When HubSpot “captures” a new submission, it will be recorded as a contact or a lead, which would make more sense? I didn’t understand that.
Thanks for helping.
Hi @joaogdesigner. Great questions.
Answers to your questions are below:
1. Collected Forms should capture all form data. I don’t believe we can capture hidden fields, but any visible fields will be captured.
2. Yes, using Lead Flows you will get a notification when a new submission comes through.
New submissions should be recorded as a lead in the database. That said, if you want to import all your existing contacts from ZohoCRM, you can mark them as “customer” (or whichever the appropriate stage is for the individual). More information about importing contacts into the HubSpot CRM is here.
Great, I didn’t start to use HubSpot yet because I’m working on some changes needed on my website, and because of that I have a new question for you. One of changes that I made on the website is submitting a form using ajax (I’m not using form plugins, it’s totally custom), in order to avoid a page refresh which would load slower on mobile devices or bad connections.
So, will Hubspot capture all form data even if they are submitted through an ajax request (jQuery and PHP)?
Hi
My email subscription is not popping up on my website for my visitors?
Hi @Rasheeda. Can you share a bit more information? Are you using HubSpot Marketing Free? If so, it may be worth checking out this post: Why Aren’t my Lead Flows Displaying?
Hi well I posted the code in the html box and pressed updated like it said. Not sure if i did it wrong or right? Those directions about the clicking ctrl was a lil confusing for me. Maybe someone can call me?
Jeffrey - I’m trying to create at landing page registration experience whereby the post submission process combines a thank you page with an automatic download of a piece of research content. I’ve aske the help desk but they say its not native functionality for the platform. Is there a work around with a piece of code or some other alternative? Thanks for your help - Howie
Hi, I collect registration and login information with wordpress plugin privatecontent (javascript form), and Hubspot marketing free doesn’t recognize these forms. Is there any solution? Thank you
Hi Jeffrey,
I’m having issues connecting my site to hubspot, it registers my account, but the hubspot dashboard does not load. Can you direct me to the appropriate source?
Thanks,
Justin