# Help transferring account

**URL:** <https://community.hubspot.com/t/help-transferring-account/19639>\
**Category:** HubSpot Academy Support\
**Created:** [March 25, 2020, 6:49pm UTC](https://community.hubspot.com/t/help-transferring-account/19639 "2020-03-25T18:49:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jenncatanzaro](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenncatanzaro/32/69256_2.png) [@jenncatanzaro](https://community.hubspot.com/u/jenncatanzaro)\
**Post date:** [March 25, 2020, 6:49pm UTC](https://community.hubspot.com/t/help-transferring-account/19639/1 "2020-03-25T18:49:49Z")

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I need help transitioning a account over to my name & sign in access. The prior person has left the compnay. Our HubID: 5276796 and acount is: turpinwholesale

Can someone help me???

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [March 27, 2020, 8:09pm UTC](https://community.hubspot.com/t/help-transferring-account/19639/2 "2020-03-27T20:09:46Z")

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Hi @jenncatanzaro,

Are you looking to transfer a certification or an account? Where are you getting stuck?

The more information, screenshots and details you can provide, the better the Community can assist!

Thank you,  
Jenny