Anyone found difficulties publishing their website? My landing pages are publishing and active but the main website will not. Just keeps saying “Something went wrong, try refreshing” and has been like this for a couple of days now. I have checked DNS settings for both the page and the web address which is provided by GoDaddy and I can see the same CNAME code in both which is something I found to check from another forum. There is no matching A code present? Should there be? Please help. After designing a whole website I would be gutted not to now use it successfully.
I have followed some other peoples advice and done the following:
Disconnected and Reconnected my domain - all showing as “connected”
Cleared my cache on brower
Logged back into Hubspot
I have found that the page will publish if I use a slug in the URL. However if I leave the slug part blank it will not publish.
Any ideas why?
I am having the same issue, and none of the solutions work. Hopefully someone can help.
Hey @Ana171!
Thanks for reaching out to the Community!
Can you please provide more context around the specific issue you’re having (the behavior of the website page vs the landing pages, any specific error messages/screenshots that you may see, etc)?
Also, it would be helpful to know what steps you’ve specifically taken from the above troubleshooting to further assist!
All of my best,
Shane
Hi @HTurner1987 ,
HubSpot only allows one page to be published at the root (/). If you’ve already published a homepage to that spot, trying to publish another page there (with no slug) will throw that vague “Something went wrong” error, even if it doesn’t clearly say what the issue is.
I’ve answered a similar question recently with steps you can follow, I’d recommend giving it a quick read:
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/Unable-to-publish-website-page/m-p/1167186
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/I-can-t-set-the-homepage-as-default-page/td-p/1164353
If none of those steps work, it’s best to contact HubSpot Support directly, and they can check the backend logs for any hidden conflicts.
Hope this helps get your site live!
Hi @KSadhwani4 and welcome, we are so glad to have you here!
Thanks for reaching out to the HubSpot Community!
How can we help you?
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.
Looking forward to hearing from you!
Thanks,
Bérangère