# Help me to send this email using workflow

**URL:** <https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844>\
**Category:** Email Deliverability\
**Tags:** contacts\
**Created:** [February 9, 2024, 11:17am UTC](https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844 "2024-02-09T11:17:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Swadhin\_Ghosh](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Swadhin\_Ghosh](https://community.hubspot.com/u/Swadhin_Ghosh)\
**Post date:** [February 9, 2024, 11:17am UTC](https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844/1 "2024-02-09T11:17:07Z")

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![Swadhin_Ghosh_0-1707477334274.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/9/494973455f1df62a52b1ad380901a864fc827399.png)

I am having some trouble sending emails using workflows

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 9, 2024, 11:24am UTC](https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844/2 "2024-02-09T11:24:27Z")

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Hi [@Swadhin\_Ghosh](https://community.hubspot.com/t5/user/viewprofilepage/user-id/704147),

When you click “Occurred 1 time in the last week”, you’ll be taken to an explanation of the error. If you can’t make sense of it yourself, please share a screenshot of what’s displayed in the “Event” column.

Best regards!

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**Author:** ![Swadhin\_Ghosh](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Swadhin\_Ghosh](https://community.hubspot.com/u/Swadhin_Ghosh)\
**Post date:** [February 9, 2024, 11:44am UTC](https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844/3 "2024-02-09T11:44:39Z")

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![Swadhin_Ghosh_0-1707479057322.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/d/8dd4b0bbd300ccad883fc7f46cb1b42302a5cc41.png)

Here it is, sir

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 9, 2024, 11:48am UTC](https://community.hubspot.com/t/help-me-to-send-this-email-using-workflow/99844/4 "2024-02-09T11:48:14Z")

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[@Swadhin\_Ghosh](https://community.hubspot.com/t5/user/viewprofilepage/user-id/704147) I’d recommend following the exact same suggestion as shown in the screenshot 😉 This is a case where the information is not shown in the frontend and HubSpot support can dig in the backend to provide an explanation. You should get a resolution, I’m sure of that.

If you want others to find these steps for troubleshooting, you can help them by marking my previous reply as an accepted solution.

Have a great day!