# Help Desk support forms for Knowledge Base

**URL:** <https://community.hubspot.com/t/help-desk-support-forms-for-knowledge-base/127636>\
**Category:** HubSpot Ideas\
**Tags:** forms, content\
**Created:** [March 10, 2025, 11:48am UTC](https://community.hubspot.com/t/help-desk-support-forms-for-knowledge-base/127636 "2025-03-10T11:48:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![OllieS](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@OllieS](https://community.hubspot.com/u/OllieS)\
**Post date:** [March 10, 2025, 11:48am UTC](https://community.hubspot.com/t/help-desk-support-forms-for-knowledge-base/127636/1 "2025-03-10T11:48:21Z")

</div>

Currently you can only select a Support form connected to a connected Inbox. It seems like this is an oversight from HubSpot, given that we’ve had Help Desk for quite a while now.

We transitioned to Help Desk last year and no longer use connected Inboxes, so please can we allow Help Desk forms to be used within the Knowledge Base templates?