# Help Desk/Slack integration notification overload

**URL:** <https://community.hubspot.com/t/help-desk-slack-integration-notification-overload/125973>\
**Category:** Tickets & Conversations\
**Tags:** professional\
**Created:** [February 12, 2025, 7:10pm UTC](https://community.hubspot.com/t/help-desk-slack-integration-notification-overload/125973 "2025-02-12T19:10:47Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [February 12, 2025, 11:55pm UTC](https://community.hubspot.com/t/help-desk-slack-integration-notification-overload/125973/2 "2025-02-12T23:55:39Z")

</div>

Hey @GHuber7, thank you for posting in our Community!

I checked and HubSpot doesn’t currently offer a built-in way to filter notifications by user. Still, a possible workaround is adjusting Slack notification settings or using a custom workflow in HubSpot to limit when messages are sent.

I would highly recommend you to please post this idea at our ideas forum ([**here**](https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage)).

Kindly,

Pam

---

_[View the full topic](https://community.hubspot.com/t/help-desk-slack-integration-notification-overload/125973)._