# Hello and Sync Filter Question

**URL:** <https://community.hubspot.com/t/hello-and-sync-filter-question/43177>\
**Category:** Data Hub\
**Tags:** admin, marketing\
**Created:** [August 31, 2021, 3:39pm UTC](https://community.hubspot.com/t/hello-and-sync-filter-question/43177 "2021-08-31T15:39:50Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![DKIMBALL](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dkimball/32/21752_2.png) [@DKIMBALL](https://community.hubspot.com/u/DKIMBALL)\
**Post date:** [August 31, 2021, 3:39pm UTC](https://community.hubspot.com/t/hello-and-sync-filter-question/43177/1 "2021-08-31T15:39:50Z")

</div>

Hi everyone, we recently implemented Hubspot for Marketing and are very happy with it. I am the admin and have set up the integration with Dynamics 365. The sync I have set up is one way D365 → Hubspot and selecting Contacts who are current customers.

The problem is that it is syncing contacts with a status of Inactive. I would like to be able to add that filter to the sync but don’t see how I can have more than 1 filter on the sync.

Help! And Thanks!

---

<div class="post-metadata">

**Author:** ![FransLeys](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fransleys/32/28441_2.png) [@FransLeys](https://community.hubspot.com/u/FransLeys)\
**Post date:** [September 2, 2021, 5:47am UTC](https://community.hubspot.com/t/hello-and-sync-filter-question/43177/2 "2021-09-02T05:47:11Z")

</div>

Yes! I hear you. Data sync should get some more complex filtering capabilities. And we have that roadmapped.

For now, though, the only workaround I can think of is the following:create a simple (new) property in Dynamics, like a checkbox, which is called “Include in HubSpot sync?”, and use that as a filter in data sync.

It would be through logic inside of Dynamics that you’d have that checkbox checked according to contacts being 1) customers 2) active…

While I admit it’s not as easy, I feel it’s better to keep the sync’s filters as straightforward as possible, so you only have that checkbox to worry about in Dynamics, rather than a potentially complex set of Dynamics filters which you exclusively manage inside of HubSpot’s sync setup - if that makes sense.

---

<div class="post-metadata">

**Author:** ![john-dronetech](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/john-dronetech/32/58966_2.png) [@john-dronetech](https://community.hubspot.com/u/john-dronetech)\
**Post date:** [May 25, 2022, 10:41am UTC](https://community.hubspot.com/t/hello-and-sync-filter-question/43177/3 "2022-05-25T10:41:19Z")

</div>

I have the same requirement wrt Outlook Contacts sync.  
How can we filter/exclude specific contacts from the sync process?  
Most of our users have a mix of contacts in their Outlook contacts;

personal family & friends contacts,

and even contacts for different businesses,

in addition to the business contacts that we need to sync with Hubspot.

I’ve not been able to find a method of specifying the necessary filter/exclusions.

---

<div class="post-metadata">

**Author:** ![DKIMBALL](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dkimball/32/21752_2.png) [@DKIMBALL](https://community.hubspot.com/u/DKIMBALL)\
**Post date:** [September 2, 2021, 12:03pm UTC](https://community.hubspot.com/t/hello-and-sync-filter-question/43177/4 "2021-09-02T12:03:32Z")

</div>

Thanks for this solution which is what I already figured would be the answer. Very disappointing that HubSpot not offer better filtering for syncing.