Having Issues with Aircall CTI to pop-up on hubspot

We recently switched from Outreach to Hubspot.

After following the installation guidelines and linking both Hubspot and Aircall, we cannot get this function to work. Are there any other configurations needed? We have the extension already intalled in chrome, the Desktop App is also installed, email addresses matches to what we have and all users having it are Enterprise Users.

Hi @JuliusS

This integration for Aircall in HubSpot was built and is maintained by Aircall themselves and so, as you’re having issues with the functionality, we’d recommend reaching out to them directly.

The cotact details can be seen here on our Ecosystems page: HubSpot Marketplace

For reference, they can be contacted by:

Email: support@aircall.io

Chat via their Website: https://aircall.io/?utm_medium=referral&utm_source=hubspot&utm_campaign=partner-integration