Hi, someone has got in touch with us to say she’s not receiving our emails. I’ve checked and her email address is correct/val…

Hey @ETourism have you 100% verified that the email is correct? There’s no spelling mistakes or additional characters in it? …

Hello @ETourism , When an email hard bounces in HubSpot, even on the Free plan, it’s added to a global suppression list. Thi…

Yep, it’s definitely correct - she’s emailing me on exactly the same email address as the one we have saved in her contact in…

Hi @ETourism and thanks for the ping @TomM2 ! @ETourism Could you please send me the contact’s email address via direct messa…

Amazing, thank you! The address is {email redacted} :slightly_smiling_face:

Hi @ETourism , This is all set :slightly_smiling_face: Hope you have a great day! Diana

Hard bounce on valid contact

DianaGomez June 16, 2025, 12:18pm 6

This is all set

Hope you have a great day!

Diana

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