# Hanging page upon dev account creation

**URL:** <https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [June 11, 2019, 11:06am UTC](https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732 "2019-06-11T11:06:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DigitalChamps](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalchamps/32/2401_2.png) [@DigitalChamps](https://community.hubspot.com/u/DigitalChamps)\
**Post date:** [June 11, 2019, 11:06am UTC](https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732/1 "2019-06-11T11:06:45Z")

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I am having an issue where I cannot sign-up for a dev account with an existing account. The log-in page just hangs indefinitely when fetching info. See below.

 ![Screenshot 2019-06-11 at 11.56.13.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/d/cd6c07572cae9d5f0dc36464db5e2c55fbfc2d18.png)  
Redacted for privacy  
 ![Screenshot 2019-06-11 at 11.58.12.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/2/b255b1e8354b19a61c2ab05738e0bb42288f8b66.png)  
Hangs on this page indefinitely

**Hardware:** 2015 iMac

**OS:** macOS Mojave 10.14.5

**Browsers (tried both):**

- Chrome: Version 75.0.3770.80 (Official Build) (64-bit)
- Firefox: Version 67.0.1 (64-bit)

I’ve tried clearing cache and cookies, but that made no difference.

Any help would be greatly appreciated, as I need to create a dev account ASAP so we can sort an API task for a client.

Thanks in advance.

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**Author:** ![Derek\_Gervais](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/derek_gervais/32/17429_2.png) [@Derek\_Gervais](https://community.hubspot.com/u/Derek_Gervais)\
**Post date:** [June 11, 2019, 8:54pm UTC](https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732/2 "2019-06-11T20:54:57Z")

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Hey @DigitalChamps ,

Can you open up the Chrome Developer Tools (cmd + shift + c) and look for errors in the ‘Console’ and ‘Network’ tabs? Feel free to direct message me so that you can share account information (email, hub id) if you wish.

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<div class="post-metadata">

**Author:** ![DigitalChamps](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/digitalchamps/32/2401_2.png) [@DigitalChamps](https://community.hubspot.com/u/DigitalChamps)\
**Post date:** [June 12, 2019, 10:02am UTC](https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732/3 "2019-06-12T10:02:06Z")

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No worries. It seems to have resolved itself overnight. Feel free to close the thread 🙂

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<div class="post-metadata">

**Author:** ![pugpelle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pugpelle/32/31184_2.png) [@pugpelle](https://community.hubspot.com/u/pugpelle)\
**Post date:** [August 21, 2020, 2:28pm UTC](https://community.hubspot.com/t/hanging-page-upon-dev-account-creation/14732/4 "2020-08-21T14:28:03Z")

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It doesn’t work for me to create an account. If I open the devtools in chrome & safari I get 429 “Too many requests”