Small startups are doing native inbound/outbound calling now, with much fewer resources than HubSpot. It’s stupid that we even have ask for it. HubSpot employees, use cisco for inbound/outbound calls. You would think management would put some developers to work on this, to make HubSpot a proper piece of sales software.. missed calls should show up in conversation inbox, in the same way as emails. Same goes for form submissions. Now you have to click 6 times to get to form submissions:) form submissions from customers are no different from emails. They belong in conversation inbox.