# Google Contacts integration not working

**URL:** <https://community.hubspot.com/t/google-contacts-integration-not-working/37809>\
**Category:** Data Hub\
**Created:** [May 24, 2021, 3:57pm UTC](https://community.hubspot.com/t/google-contacts-integration-not-working/37809 "2021-05-24T15:57:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![fborgosano](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fborgosano/32/18373_2.png) [@fborgosano](https://community.hubspot.com/u/fborgosano)\
**Post date:** [May 24, 2021, 3:57pm UTC](https://community.hubspot.com/t/google-contacts-integration-not-working/37809/1 "2021-05-24T15:57:15Z")

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Hi there,

I recently added the Google Contact integration to sync the contacts but it looks like it’s not working. I added few hours ago a lot of contacts on Google but I still can’t see them on Hubspot.

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**Author:** ![natsumimori](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/natsumimori/32/39807_2.png) [@natsumimori](https://community.hubspot.com/u/natsumimori)\
**Post date:** [May 25, 2021, 3:46am UTC](https://community.hubspot.com/t/google-contacts-integration-not-working/37809/2 "2021-05-25T03:46:22Z")

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Hi @fborgosano ,

Thank you for reaching out to the HubSpot Community.

I’d first recommend to check your sync setting such as configurations- Is it set up to 2way sync or 1way to HubSpot? If you added fiters, are there contacts that fulfill the criteria?

Would you mind checking those?

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**Author:** ![jbogaert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jbogaert/32/33027_2.png) [@jbogaert](https://community.hubspot.com/u/jbogaert)\
**Post date:** [May 25, 2021, 8:07am UTC](https://community.hubspot.com/t/google-contacts-integration-not-working/37809/3 "2021-05-25T08:07:20Z")

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Hi @fborgosano,

Like @natsumimori said, the default sync direction for the Google Contacts integration is one-way (HubSpot \> Google Contacts). So, if you haven’t changed the sync direction, then it indeed makes sense for your Google contacts to not be added to HubSpot.

Feel free to take a screenshot of your sync settings and post them here. I’m happy to troubleshoot 🙂