# Google Ads conversion tracking disparity

**URL:** <https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542>\
**Category:** Ads\
**Tags:** ads\
**Created:** [August 29, 2023, 4:37pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542 "2023-08-29T16:37:24Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![NirS](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@NirS](https://community.hubspot.com/u/NirS)\
**Post date:** [August 29, 2023, 4:37pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/1 "2023-08-29T16:37:24Z")

</div>

We are tracking leads, opportunities and customers in Hubspot and sending that back to Google Ads. Google Ads is showing that campaigns have generated leads and opportunities that do not show up in Hubspot Ads (checked all attribution reports).

I feel like it would make more sense if Hubspot showed more than Google but how can Google Ads show more than Hubspot on conversions that come from Hubspot?

Any insight would be appreciated on fixing the disparity.

Help!

---

<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [August 29, 2023, 8:59pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/2 "2023-08-29T20:59:32Z")

</div>

Hello @NirS thank you for posting in our Community!

After you [connect your Google Ads account to HubSpot](https://knowledge.hubspot.com/ads/connect-your-google-ads-account-to-hubspot), you can optimize your ad performance by reviewing Google’s recommendations from within the HubSpot ads tool.

To learn more about how Google provides recommendations for your ads in HubSpot, check out [this video](https://www.youtube.com/watch?v=8O6d0S2xY_Q).

To our top experts [@Daniel\_Bleich](https://community.hubspot.com/t5/user/viewprofilepage/user-id/90669) [@Jonno\_Price](https://community.hubspot.com/t5/user/viewprofilepage/user-id/123669) @NicoleSengers any recommendations to @NirS matter?

Thank you,

Pam

---

<div class="post-metadata">

**Author:** ![NirS](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@NirS](https://community.hubspot.com/u/NirS)\
**Post date:** [August 30, 2023, 3:08pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/3 "2023-08-30T15:08:42Z")

</div>

Thanks. I’ve dug into it a bit more. See table below. I think what’s happening is that when a lead comes in, Google counts that as a lead, then when they turn into an opportunity (lifecycle event change), Google counts that as well but Hubspot will not, once a lead becomes an opportunity, it is just an opportunity and no longer a lead. Same goes from Opportunity to Customer.

Is there a way to fix this so Google will match how Hubspot counts these conversions?

 ![Screenshot 2023-08-30 at 17.05.42.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/a/5aeb237fd196424f854f1a1c06468441be0205e4.png)

---

<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [August 30, 2023, 3:34pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/4 "2023-08-30T15:34:46Z")

</div>

Hello @NirS Thank you for providing more information.

When looking at your results from HubSpot and Google Analytics, it’s recommended to focus on the trends between the two systems — not comparing X visits from Google Analytics to Y visits in HubSpot. [This knowledge](https://knowledge.hubspot.com/reports/why-do-hubspot-and-google-analytics-not-match)base explains more about it.

Kindly,

Pam

---

<div class="post-metadata">

**Author:** ![NirS](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@NirS](https://community.hubspot.com/u/NirS)\
**Post date:** [August 30, 2023, 3:37pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/5 "2023-08-30T15:37:21Z")

</div>

I’m not comparing visits and Google analytics. I’m comparing conversions between Google Ads and Hubspot.

---

<div class="post-metadata">

**Author:** ![JWong85](https://avatars.discourse-cdn.com/v4/letter/j/ecae2f/32.png) [@JWong85](https://community.hubspot.com/u/JWong85)\
**Post date:** [November 10, 2023, 3:11pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/6 "2023-11-10T15:11:53Z")

</div>

Hi @NirS, @PamCotton  
I am having the same problem. Google Ads is showing that we have 250 conversions but in Hubspot under Marketing\>Ads, it shows only 155 contacts.  
Which one is the true number?

---

<div class="post-metadata">

**Author:** ![NirS](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@NirS](https://community.hubspot.com/u/NirS)\
**Post date:** [November 29, 2023, 1:11pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/7 "2023-11-29T13:11:25Z")

</div>

Definitely not Google Ads because you don’t have contact details for those 95 contacts. I’ve noticed a lot of fraud coming from Performance Max in Latin America markets. Where are you running ads?

---

<div class="post-metadata">

**Author:** ![JWong85](https://avatars.discourse-cdn.com/v4/letter/j/ecae2f/32.png) [@JWong85](https://community.hubspot.com/u/JWong85)\
**Post date:** [November 29, 2023, 3:00pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/8 "2023-11-29T15:00:04Z")

</div>

We are located in Canada and we are not running PMAX, only search ads.

---

<div class="post-metadata">

**Author:** ![NirS](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@NirS](https://community.hubspot.com/u/NirS)\
**Post date:** [November 29, 2023, 1:13pm UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/9 "2023-11-29T13:13:39Z")

</div>

My issue is that I’m seeing in Google Ads that a campaign drove a Hubspot Customer, I can see it when I segment by Conversion Actions but then when I go into Hubspot, it doesn’t that the campaign drove a deal/customer. If Google Ads is pulling from Hubspot, how can this occur?

---

<div class="post-metadata">

**Author:** ![Thadar](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@Thadar](https://community.hubspot.com/u/Thadar)\
**Post date:** [June 11, 2024, 12:32am UTC](https://community.hubspot.com/t/google-ads-conversion-tracking-disparity/88542/10 "2024-06-11T00:32:53Z")

</div>

Hi @NirS , have you managed to solve this issue? I am facing the exact problem.
