# Gmail Inbox will not connect

**URL:** <https://community.hubspot.com/t/gmail-inbox-will-not-connect/7399>\
**Category:** Gmail Sales Extension\
**Created:** [January 24, 2018, 4:41pm UTC](https://community.hubspot.com/t/gmail-inbox-will-not-connect/7399 "2018-01-24T16:41:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![personneinconnu](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/personneinconnu/32/60590_2.png) [@personneinconnu](https://community.hubspot.com/u/personneinconnu)\
**Post date:** [January 24, 2018, 4:41pm UTC](https://community.hubspot.com/t/gmail-inbox-will-not-connect/7399/1 "2018-01-24T16:41:31Z")

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I have tried connecting my Hubspot account to Gmail numerous times, all with no success.

I was told to try following these steps ([https://knowledge.hubspot.com/articles/kcs\_article/email-tracking/hubspot-sales-does-not-appear-in-gmail](https://knowledge.hubspot.com/articles/kcs_article/email-tracking/hubspot-sales-does-not-appear-in-gmail)), which I did. I had no success at connecting my inbox to Hubspot.

The Gmail extension tells me I have to connect the inbox to Gmail, and Hubspot’s settings show my inbox but say I need to reconnect it.

Help!

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [February 1, 2018, 2:08pm UTC](https://community.hubspot.com/t/gmail-inbox-will-not-connect/7399/2 "2018-02-01T14:08:57Z")

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Hi @personneinconnu,

Have you tried [these steps](https://community.hubspot.com/t5/Gmail-Sales-Extension/quot-Connect-With-Your-Email-quot-Constantly-On/m-p/9397#U9397) regarding connecting your Gmail inbox?

Thank you,  
Jenny

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<div class="post-metadata">

**Author:** ![personneinconnu](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/personneinconnu/32/60590_2.png) [@personneinconnu](https://community.hubspot.com/u/personneinconnu)\
**Post date:** [February 2, 2018, 4:34am UTC](https://community.hubspot.com/t/gmail-inbox-will-not-connect/7399/3 "2018-02-02T04:34:59Z")

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That didn’t work, but it set me on the right path. I enabled IMAP in G Suite, which allowed me to connect to Hubspot. Thanks!