# Gmail account disabled

**URL:** <https://community.hubspot.com/t/gmail-account-disabled/79285>\
**Category:** Gmail Sales Extension\
**Tags:** sales-email\
**Created:** [April 13, 2023, 2:47pm UTC](https://community.hubspot.com/t/gmail-account-disabled/79285 "2023-04-13T14:47:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ESvendsen](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@ESvendsen](https://community.hubspot.com/u/ESvendsen)\
**Post date:** [April 13, 2023, 2:47pm UTC](https://community.hubspot.com/t/gmail-account-disabled/79285/1 "2023-04-13T14:47:50Z")

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Hi everyone,

I wanted to see if anyone had any advice or suggestions on how to send mass emails without getting a gmail account disabled. My company uses gmail for everyone and my bosses account has now been disabled twice for sending out over 500 emails in one day using a HubSpot Sequence. Any advice or tips on how to get around this?

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [April 14, 2023, 8:02am UTC](https://community.hubspot.com/t/gmail-account-disabled/79285/2 "2023-04-14T08:02:25Z")

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Hi @ESvendsen,

Thanks for reaching out to the Community!

When connecting a Gmail account to HubSpot and sending emails from HubSpot directly from a contact record or sequence, HubSpot is sending them on your behalf via your Gmail account so the [**rules/limitations for email sending**](https://knowledge.hubspot.com/email/sales-email-send-limits#email-provider-limits:~:text=single%20user%27s%20account.-,Rate%20limits,-There%20is%20a) would be determined by Gmail.

I found this **[Google Help article](https://support.google.com/mail/answer/22839?hl=en#zippy=%2Cyou-have-reached-a-limit-for-sending-mail)** which suggests [**creating a Google Group**](https://support.google.com/groups/answer/2464926) of all your email recipients and sending the message to that group’s email address to avoid getting this email limit message.

Because this email limit and your boss’s account were disabled by Gmail, I would recommend reaching out to the [Gmail support team](https://support.google.com/) for more context on this.

Best,

Kristen